Take It to The Dealer, Or Take A Chance?

Last year I bought a used SUV. A solid vehicle with low miles and a clear Carfax report. What I didn’t know at the time was how expensive it would be every time it came within spitting distance of the dealer’s service department. Why so expensive you ask? It was a BMW. Known for their … Continue reading Take It to The Dealer, Or Take A Chance?

Customer Service Part 1

Testing the claims of 100% money back guarantee. Have you made the decision to eat healthier? My family has and we’re making the slow transition away from unhealthy eating. During this transition it requires a certain amount of experimenting with unknown ‘healthy’ alternative products. It’s a leap of faith sometimes based on the reviews you … Continue reading Customer Service Part 1

Unfriendly Skies Part 2

After my plans of arriving home after a long business trip were thwarted by the first-class passengers not getting their catering, I wrote a letter to United Airlines voicing my displeasure. The only thing I wanted was an answer to this question: “Is it policy to hold up the flight for the convenience of the … Continue reading Unfriendly Skies Part 2

Fly The Unfriendly Skies

A couple of weeks ago my flight from Boston to Chicago was held up for over 50 minutes. We were on the plane still at the gate for that time. Sitting, waiting, watching the time. Many passengers in the back had connecting flights to make. I had one too. A 45-minute layover in Chicago, then … Continue reading Fly The Unfriendly Skies